TL;DR: We are looking for a high-agency operations leader to run internal Ops processes and shape how fintechs and banks will operate using Porters’ AI-first Banking Operations platform. This job is in person (Zurich, Switzerland) or remote (Spain, Germany).

Read more about Porters, our vision and our team here: Join Porters

Your responsibilities

• You manage and take ownership of tasks related to banking operations processes (e.g., seizures (Pfändungen), insolvencies, or similar in line with internal controls as well as regulatory frameworks)
• You act as a key point of contact for our fintech and bank clients as well as external stakeholders (e.g., authorities) when applicable
• You’re an active contributor to improving our product, internal operating procedures, pushing automation to the next level using our AI capabilities
• You proactively identify operational risks, put controls in place, and maintain documentation
• You monitor KPIs (case volumes, SLA adherence, exception rates) and provide actionable insights to our clients and internal teams
• You maintain up-to-date knowledge on relevant regulations
• You plan and prioritize workload radically for yourself and junior team members

Your Profile

• 3+ years of experience in banking operations incl. seizures, insolvencies or similar
• Experience working in fintechs or banks in Germany, Switzerland, UK, France, or the Netherlands
• Strong ownership mindset and a bias for action
• Superior analytical skills and problem-solving abilities
• Stellar communications skills, not shying away from proactively engaging with people
• English (mandatory) and German (mandatory, B2 or above)

What We Offer

• Direct impact, working with clients, and shipping fast
• Significant equity on top of salary compensation